Cookie Policy
This Cookie Policy explains how NESSLUXE LTD ("NessLuxe", "we", "our", or "us") uses cookies and similar technologies when you visit or use our website.
By continuing to browse our website, you agree to the use of cookies in accordance with this Cookie Policy, except where you have disabled them through your browser settings or cookie preferences.
1. What Are Cookies?
Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website. Cookies help websites remember your preferences, improve performance, enhance security, and provide a better browsing experience. Cookies cannot access information stored on your device other than the data placed in the cookie itself.
2. Why We Use Cookies
NessLuxe uses cookies to: ensure the website functions correctly; improve website performance; remember your preferences; keep your shopping cart active; maintain secure login sessions; prevent fraudulent activity; analyze website traffic; improve customer experience; and personalize content where appropriate.
3. Types of Cookies We Use
Essential Cookies: these cookies are necessary for the website to function properly. They allow features such as secure checkout, user authentication, shopping cart functionality, fraud prevention, and website security. Without these cookies, some parts of our website may not function correctly.
Performance Cookies: these cookies help us understand how visitors use our website by collecting anonymous information such as pages visited, time spent on pages, website errors, and navigation patterns. This information helps us continuously improve our website.
Functional Cookies: functional cookies remember your preferences, including language selection, currency preference, saved shopping cart, login information, and display settings. These cookies provide a more personalized shopping experience.
Analytics Cookies: analytics cookies help us understand visitor behavior, popular products, customer journeys, website performance, and traffic sources. The information collected is aggregated and does not directly identify individual users.
Marketing Cookies: with your consent, marketing cookies may be used to display relevant advertisements, measure advertising effectiveness, limit repetitive advertisements, and personalize promotional content.
4. Third-Party Cookies
Some cookies may be placed by trusted third-party providers that assist us with payment processing, website analytics, advertising, customer support, and website security. These third parties have their own privacy and cookie policies. NessLuxe does not control third-party cookies.
5. Managing Cookies
Most web browsers allow you to view stored cookies, delete cookies, block cookies, and disable certain categories of cookies. Please note that disabling cookies may affect the functionality of certain features of our website.
6. Cookie Retention
Some cookies are automatically deleted when you close your browser (session cookies). Others remain on your device for a defined period or until manually deleted (persistent cookies). Retention periods vary depending on the cookie's purpose.
7. Your Choices
You may manage your cookie preferences at any time by adjusting your browser settings, using our cookie preference banner (where available), or deleting cookies stored on your device. Please note that disabling essential cookies may prevent parts of the website from functioning correctly.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Any updates become effective immediately upon publication on this page.
9. Contact Us
If you have any questions regarding this Cookie Policy, please contact us: NESSLUXE LTD 128 City Road London EC1V 2NX United Kingdom Company Number: 17313990 Email: support@nessluxe.com
By continuing to use the NessLuxe website, you acknowledge that you have read and understood this Cookie Policy.